Help with online Shopping |
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Ordering our wines online is reasonably straightforward.
1) Browse the list of wines available to order.
2) Click on one you're interested in and you will be presented with information about that wine.
3) If you would like to buy, select the quantity and click on the Add to Basket button.
4) You will be informed that "This item has been added to your shopping cart".
5) Click on "Wine List" to add more items, "Shopping Basket" to view your current order or "Check Out" to complete the order process.
6) If you selected "Shopping Basket", you can "Remove" the item or change the quantity ordered.
7) If you selected "Check Out" you need to enter your name, address and other details and then press the "Process Order" button at the bottom of the page. If you missed any required fields you will be prompted by the browser to correct your entry.
8) Our secure credit card processing system is now live. Clicking on Process Order will transfer you to our secure server area hosted by Protx who will accept your credit card details and confirm the transaction. If you do not wish to pay by using our online credit card processing system please call us for different payment options.
9) If you need any other help please ring (UK) - +44 (0)20 8788 4752
Trouble ShootingLike most e-commerce programs, the Shopping Basket works by creating a 'Cookie' on your computer, which normally lives in the Windows/Cookies directory. If your browser is set to prevent cookies being set, you will need to change your browser settings and restart the browser for the cookie to be created normally. |